Warranty Policy
STKR Concepts products are warrantied against manufacturer defects for 1 year from the original purchase date to the original purchaser. When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for one year from the original date of purchase. If such a defect occurs, we will, at our discretion, repair or replace your product upon presentation of the original sales receipt, which serves as proof of purchase to validate your warranty. Wear and tear items are not warrantied.
This warranty does not cover accidental damages, unreasonable or improper use, normal wear and tear, improper handling, loss of use or consequential damages, nor does it cover repairs attempted by unauthorized persons. STKR Concepts cannot be held liable for any products that continue to be used that have damages.
If you notice defects or your item has stopped working as designed, please fill out the warranty claim form below. Our customer service team will review your submission and get back to you as soon as possible. Even if your item is out of warranty, feel free to reach out – we may be able to troubleshoot the issue.
For additional assistance, you can also contact us at info@stkrconcepts.com or call us Monday through Friday from 8am-5pm EST at (704) 508-1031.